11th November, 2013, Nairobi, Kenya: D-Trail, a parcel tracking and management application is set to revolutionize the parcel delivery industry in Kenya by using both mobile phones and the internet to integrate courier operations in to one system to help delivery companies optimize their operations. The system was developed by Doban Africa Ltd. The system was launched by the company toward the end of last year has been received well by major players in the industry.
The system targets both courier companies and other delivery companies, including restaurants and retail outlets with home delivery services. Asked about the future of the system, one of the developers stated “We hope to have the system incorporated in all online businesses to help online business manage the delivery aspect of their businesses.”
Couriers are expected to benefit hugely from the new system especially the system’s ability to track the location of parcels and riders/drivers in real time, and the web based reports and analytics that give a detailed analysis of the parcel trends in the organization.
The most notable features of D-Trail include
i. User friendly interface- D-trail web based system provides you with a very easy-to-use interface with all system functionalities located on the dashboard. This can be seen after logging in to the system. The other sections of the system such as reports, sending parcels can be accessed at the click of the button. The system can also be customized to meet the needs and operations of every client, where the things like company details such as logos, report formats can be created in the system.
ii. Package status- The system allows you to check the status of the parcels through out the process of transportation. The system is updated automatically to reflect the current status of the parcel, that is, if it has been delivered, or if a new parcel has been loaded on the delivery van.
iii. Rider/Driver Locations- The system also tracks the locations…